Dermatology Techs must be outgoing and independent, making use of ALL available time. Dermatology Techs must have the ability to perform and react in a wide variety of daily situations as well as work with every department in the hospital. They must possess excellent communication skills. A Dermatology Tech provides a link between clients, client services, doctors, and technicians. They must be able to react in ANY situation in a professional and efficient manner.
Key Areas of Responsibility: Facilitate the doctor’s daily schedule. Prepare the exam room for each visit, including tools needed for exam (otoscope, muzzles, etc.). Retrieve patient charts from client services in order of appointment time or doctor request. Greet clients in the waiting room and escort to appropriate exam room. Obtain a current body weight, reason for visit and brief history. Obtain vitals and lab work as appropriate. Perform and assist with all aspects of animal restraint for exams and procedures. Perform venipuncture for all types of blood work. Prepare lab forms for all in-hospital or outside lab work. Admit patients to the hospital following all admission protocols. Administration of SQ fluids, medications, etc. as per doctor’s orders. Perform basic grooming (ear cleaning, pedicures, anal gland expression, simple de-matting, etc.). Perform basic medical record keeping, patient care documentation and entering charges in Cornerstone. Complete Dermatology estimates, discharge instructions and referral letters. Perform basic computer skills. Use and be familiar with veterinary medical terminology. Clean, stock, and maintain exam rooms, work stations, and central treatment, including slide staining and microscope area. Check doctor’s voicemail, the dermatology technician voicemail and the dermatology emails and respond as appropriate. Relay lab work results to clients as appropriate. Perform follow-up calls for sick or recently discharged patients. Confirm appointments and procedures for the following day. Complete dermatology tech appointments as scheduled. Enter new patient allergen formulas in database. Fulfill patient allergen start-up and refill requests. Track and order dermatology supplies: allergens, vials, packaging, etc. Assist with Intradermal Allergy Testing (IDAT) and other dermatology procedures (sedated otoscopy, skin punch biopsy, etc.) including anesthesia, allergen preparation and injections. Assist in the General Practice Department as needed.